InterfaceFLOR wants you to be satisfied with your purchase. If you
are not satisfied with your purchase for any reason, you may return
any of your InterfaceFLOR product that is unused and in new condition
within 30 days of purchase for exchange or refund (excluding shipping
and handling fees). After 30 days of purchase, your InterfaceFLOR
product is guaranteed for one year from the date of purchase to be
free from manufacturer’s defects, and you may return any of
your InterfaceFLOR product that has a manufacturer’s defect
within one year of purchase for exchange or refund (excluding shipping
and handling fees). Shipping and handling fees are non-refundable.
We cannot accept collect deliveries. For return authorization, please call customer service at 1-866-281-FLOR.
LIABILITY UNDER THIS GUARANTEE IS EXPRESSLY IN LIEU OF ALL OTHER LIABILITIES
TO THE EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTIES ARISING UNDER
LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE YEAR
GUARANTEE PERIOD SET FORTH ABOVE. IN NO CASE WILL INTERFACEFLOR BE
LIABLE FOR ANY INCIDENTIAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty
lasts, nor the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you. This guarantee
gives you specific legal rights, and you may also have other rights
that vary from state to state.
Download the FLOR Warranty Card (PDF)
Recycling Opportunity
Even after you are done with FLOR, it can be cleaned and repurposed
with a charitable organization. We also offer recycling and disposition
options for all of our products to avoid landfilling. For Local and
recycling collection opportunities or possible charitable recipients
e-mail us at
or call 1.866.281.FLOR.
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